AT&T customer support

There are multiple customer support numbers available for AT&T customers. 

• For billing and account questions, call 1-800-331-0500.

• For 24/7 technical support, call 1-800-288-2020.

• For all other questions, or to order new AT&T services, call 1-833-652-2634.

There are multiple ways to pay your AT&T bill. 

1. Pay online via the myAT&T account portal.

   1. Log in to your myAT&T account using your user ID and password.

   2. Go to the Billing & Payments section.

   3. Select Make a Payment.

   4. Choose the payment amount and method (e.g., debit card, credit card, or bank account).

   5. Follow the prompts to complete the transaction.

   6. Optional: Set up AutoPay to ensure your payments are automatically deducted from your account monthly.

2. Pay using the AT&T mobile app.

   1. Download the myAT&T app from the App Store (iOS) or Google Play (Android).

   2. Sign in with your AT&T credentials.

   3. Navigate to the Payments section and select Pay My Bill.

   4. Enter your payment information and confirm.

   5. Optional: Set up AutoPay to ensure your payments are automatically deducted from your account monthly.

3. Pay by phone.

   1. Have your AT&T account number and payment information ready.

   2. Call 1-800-288-2020.

   3. Follow the prompts to access the billing menu.

   4. Use the automated system to pay, or speak to a representative for assistance. A processing fee may apply for agent-assisted payments.

4. Pay by mail.

   1. Detach the payment slip from your paper bill.

   2. Include the slip and a check or money order (no cash) in the provided envelope.

   3. Mail it to the address printed on your bill.

5. Pay via text message

   1. Enroll in text notifications through your myAT&T account.

   2. You'll receive a text with payment options when your bill is ready.

   3. Reply with the required details to complete the payment.

6. Pay in person.

   1. Use AT&T's store locator tool online to find the nearest location.

   2. Visit the AT&T store or other authorized payment center.

   3. Provide your account details to the representative and pay using cash, check, or card.

7. Pay via third-party payment services.

   1. AT&T also partners with services like Western Union and MoneyGram for bill payments. Visit their locations or websites for details. Note that third-party services may charge a processing fee.

If you're experiencing connectivity issues and suspect there might be an AT&T service outage in your area, there are several ways to check and confirm:

1. Check AT&T’s outage page.

   1. Visit https://www.att.com/outages/.

   2. Enter your ZIP code or log in to your myAT&T account for personalized outage information.

   3. The tool will display details about current outages in your area and provide estimated restoration times if available.

2. Use the myAT&T app.

   1. Download and open the app.

   2. Log in with your AT&T credentials.

   3. Navigate to the Support or Troubleshoot & Resolve section.

   4. Select your service (e.g., internet, wireless, or TV) to view any reported issues in your area.

3. Contact AT&T customer support.

   1. Call AT&T Customer Service at 1-800-288-2020.

   2. Use the automated system or speak with a representative to check for outages in your area.

   3. Have your account number or phone number handy for quicker assistance,

4. Set up outage notifications.

   1. Log in to your account and go to the Communication Preferences section.

   2. Opt into service updates and notifications to receive text or email alerts about outages and service restorations.

Visit our AT&T availability page and enter your ZIP code to see if AT&T internet and other services are available in your area.