Change

Moving? Get AT&T services for your new home

Whether you’re a new or current customer, moving DIRECTV and AT&T services is easier than ever.

unpacking moving boxes

How can we help?

I’m shopping for AT&T & DIRECTV services like internet, home phone and TV.

I already have AT&T service and need to schedule a move.

father and daughter watching a show on ipad

Why make the switch to AT&T and DIRECTV services?

AT&T and DIRECTV make moving a breeze. Watch TV and take social media breaks while you unpack and settle in.

  • Order DIRECTV and start watching instantly with the DIRECTV app – even before your equipment is setup.

  • Get reliable internet when you need it most.

  • Pair DIRECTV with AT&T Internet and Home Phone.

Some of our popular packages

familia tomando una selfie con un teléfono inteligente

Moving is the perfect opportunity to upgrade

As you’re moving to a new place, consider switching to AT&T wireless for its great coverage and reliability.

  • Get unlimited talk, text & data, AT&T 5G, AT&T ActiveArmorSM security, and personal hotspot data with UNLIMITED YOUR WAY®

  • 5G access* included

  • Stream without any overage fees

Frequently asked questions about moving and AT&T

How do I transfer DIRECTV service?

Call the DIRECTV moving number (866-878-6332) for DIRECTV moving service.

How do I transfer AT&T Internet service?

To initiate AT&T internet moving, start by logging in to your account, fill out your move date and new address, as well as your preferred installation date. Expect an email confirmation within 24 hours.

Can I make changes to my AT&T services when I move?

Definitely! If you’re a DIRECTV customer, just call 866-878-6332 to upgrade or change your service. If you’re looking to make changes to your DIRECTV STREAM, internet, or home phone, just make the change when you place your move order online.

Should I take my equipment with me when I move?

DIRECTV dishes remain installed at your old address, but everything else (remotes, receivers, your owner’s manual and the Wi-Fi Gateway) should come with you.

How long does it usually take to transfer service?

Transferring service only takes about 10 minutes. Just log into your account, follow the instructions, and you'll receive an email within 24 hours confirming your new AT&T services and installation date.

What happens to my DVR recordings when I move?

As soon as your transferred service is connected to your old DVR, your recordings will be available.

What if AT&T Internet is no longer available at my new address?

Log in to your account and enter your move date and new address, then check which services are available to you. If you’re a DIRECTV customer, call 866-878-6332.